App support
MotoPing
User guide (US English)
Ride with friends or your crew: share live locations, follow the same route, and talk in real time. Works for cars and motorcycles.
Getting started
1. First launch
- Terms & permissions: accept what’s required.
- Intro slides: three core features.
- Vehicle type: pick car or motorcycle.
- Location: allow access for sharing to work.
2. Car / motorcycle mode
- Rooms and groups match your vehicle mode.
- Mismatch with the room may block entry.
- Change anytime under Settings → Map.
Rides & groups
3. Pop-up Ride vs Pack Ride & Clubhouse
Home has two tabs, tuned for US bike culture:
- Pop-up Ride: same-day, spontaneous ride—little advance planning.
- Pack · Clubhouse: ongoing groups. Pick Pack Ride (up to 30, formation riding, quick pings & shared nav—your pack) or Clubhouse (up to 99, lighter location sharing, no quick ping—your crew’s hangout).
4. Pop-up Ride rooms
Day-use room, up to 30 riders. Creator is host. Six-digit code to join. Ends when the host ends the ride or leaves.
5. Pack Ride & Clubhouse
- Pack Ride (≤30): quick pings, shared route, voice—full pack riding.
- Clubhouse (≤99): mostly see where everyone is; quick ping off (less noise).
Use the group panel on the map for members, chat, and admin. You can create up to 3 groups and join up to 5 at once.
6. Invite links
Open a MotoPing link from text or chat to jump straight into the room or group—no code typing.
Map & riding
7. Start / stop ride
- Start ride: your position appears for teammates.
- End ride: sharing stops immediately.
Tip: keep the app open on a mount; killing the app or backgrounding too long may pause updates.
8. Who receives my location / whom I see
Choose all joined groups or only selected ones; you can pause sending when riding solo.
9. Map bar
- Back: home.
- Route search: host only.
- Quick ping: one-tap alerts.
- Voice: group call.
- Nav: turn-by-turn.
10. Landscape mode
Rotate for a wider map; controls cluster on the side for mounts and CarPlay-style use.
Communication
11. Quick ping
One tap for hazards, fuel, break, etc. Works in Pack Ride; not in Clubhouse mode.
12. Voice
Open mic for the group; mute yourself; drag the call bubble.
13. Chat
Text in the group panel when voice isn’t ideal.
Navigation & assists
14. Shared navigation
Host searches a destination; blue line syncs to everyone; each taps Nav for guidance.
15. Straggler alert
Optional voice warning if the last rider falls behind (Settings → Map, distance threshold).
16. Speed cameras
Where data exists: works during active nav; preload data under Settings. Always obey real signs.
17. Speed & weather
On-map speed (km/h or mph) and a small weather hint.
Settings & more
18. Bike spec search
From home, open Spec search for tire pressure, oil, etc.
19. Profile & app settings
Gear icon: nickname, avatar, language, replay onboarding, delete account.
20. Ads
Banner ads; short video when creating/joining a room—usually not when only starting a ride from the map. Banner removal codes in settings if you have one.
Safety & FAQ
21. Safety
Important: don’t use the phone while moving. Pull over to change settings.
22. FAQ
- Can’t join a room.
- Match car/motorcycle mode with your friends, then retry the code.
- Can’t search destination.
- Only the host can set the route.
- Friend’s pin stuck.
- They may have closed the app or backgrounded too long—ask them to keep it open on a mount.
- No speed-camera voice.
- Check: nav active? data downloaded? supported region?
- Delete account.
- Settings → Profile → Delete account.